Admin hub not responding

Incident Report for Guard

Resolved

Between November 1st, 02:57 AM UTC, and November 1st, 05:03 AM UTC, we experienced an issue with the Atlassian Admin hub not responding to some users. The issue has been resolved, and the service is operating normally.

Posted 5 months ago. Nov 01, 2024 - 05:22 UTC

Monitoring

We have identified the root cause of the Atlassian Admin hub not responding and have mitigated the problem. We are now monitoring closely.

Posted 5 months ago. Nov 01, 2024 - 05:03 UTC

Identified

We continue to work on resolving the issue with the Atlassian admin hub not responding. We have identified the root cause and expect recovery shortly.

Posted 5 months ago. Nov 01, 2024 - 05:01 UTC

Investigating

We are investigating reports of intermittent errors when logging into the Atlassian admin hub at https://admin.atlassian.com.

Once we identify the root cause, we will provide more details.

Posted 5 months ago. Nov 01, 2024 - 04:37 UTC

This incident affected: Account Management.