Admin hub not responding

Incident Report for Guard

Resolved

Between November 1st, 02:57 AM UTC, and November 1st, 05:03 AM UTC, we experienced an issue with the Atlassian Admin hub not responding to some users. The issue has been resolved, and the service is operating normally.

Posted Nov 01, 2024 - 05:22 UTC

Monitoring

We have identified the root cause of the Atlassian Admin hub not responding and have mitigated the problem. We are now monitoring closely.

Posted Nov 01, 2024 - 05:03 UTC

Identified

We continue to work on resolving the issue with the Atlassian admin hub not responding. We have identified the root cause and expect recovery shortly.

Posted Nov 01, 2024 - 05:01 UTC

Investigating

We are investigating reports of intermittent errors when logging into the Atlassian admin hub at https://admin.atlassian.com.

Once we identify the root cause, we will provide more details.

Posted Nov 01, 2024 - 04:37 UTC

This incident affected: Account Management.